Frequently Asked Questions

If you have a question that is not answered below, please click here to contact us and a member of our team will get back to you.
Can I change my own email profile?
Email alerts can be configured to include any categories/geographical locations covered by your subscription – and can be changed at any time. To make changes, select Email & Fax Alerts Setting...
Council tenders are too big, I only want to deal with Contractors & Project Managers...
We capture 1000 requests a month nationally from Project Managers who are looking for prices from subcontractors & suppliers. These are available through the “Construction” & “Subcontractin...
How do I change my password?
Once logged on, simply click on “preferences” on the red tool bar, then go to “Change Password”. You will be required to enter your current password once & then your new password twice - which ...
How do I find out who the winning tenderer was?
iProspect holds details of closed tenders where the winning tenderer was named. Contact your Account Manager today for more information on iProspect.   Who has been successful in winning ...
How do I generate relationships with Councils & Government Departments which will help me win tenders,
Closed Tender Section in TendersConnect or through iProspect. For more details Contact your Account Manager on 1800 674 120. In TendersConnect, go to the “Closed Tenders” section, particularly...
How do I log in?
The user ID and password with which you are provided must be entered exactly as it appears on your email (i.e. with capitals/lower case as applicable, and no spaces either side of the user ID or pa...
I am a sub-contractor, and want to find out which major contractors or project managers are tendering on a specific project. Can I do this?
Yes! Go to the category Sub-contract and Supply Works in the Sub-Contracting market, and click on “edit current list”.  (which is just above the list of tenders), and type in a keyword from th...
I want to add a new contact or change the current contact, how do I do this?
To add any new Users or change any existing Users, simply call or email your Account Manager who will action your query.
What do I do if I have lost my password?
If you do not have your current password, you cannot change your password or have it reset yourself. You must email or call your Account Manager on 1800 674 120 & a new password will be issued....
When I receive a tender in which I am interested, what is the next step?
On the tender notice sent by us there are two sections to look at when finding out how to respond.  These are the Additional Information and Contact Details sections. In the example below, the...